Safety Center

Your safety, our priority

MOCKARENA is built so every learner can practise IELTS confidently. Here's how we keep the platform respectful, fair, and secure.

How we protect you

Account protection

We use industry-standard encryption for credentials and session tokens. Sign out from shared devices and use a unique password.

Data we store

Only data needed to deliver your mock tests, feedback, and account features. We never sell personal information to third parties.

Leaderboard privacy

You can opt out of the public leaderboard at any time from Profile Settings, or request removal by contacting support.

Respectful community

Speaking partners and chat features are moderated. Harassment, spam, and impersonation are not tolerated.

Account deletion

You can permanently delete your account from Profile Settings. Deletion removes test history and personal data.

Reporting abuse

Found a bug, suspicious account, or unsafe content? Report it directly to support@mockarena.uz and our team will investigate.

Community guidelines

MOCKARENA is a shared learning space. These rules keep practice sessions, partner chats, and the leaderboard fair for everyone.

  • Be respectful in chats, speaking sessions, and leaderboard interactions.
  • Do not share other learners' answers, recordings, or feedback without consent.
  • Use only your own account — sharing or reselling MOCKARENA accounts is prohibited.
  • Do not attempt to disrupt the platform, scrape content, or bypass usage limits.
  • Report suspicious behaviour or content to support@mockarena.uz right away.

Need to report something?

If you've experienced abuse, encountered suspicious activity, or noticed a bug that affects other learners, get in touch — our team responds within one business day.